Frequently Asked Questions (FAQs)
Have questions? We’ve got answers. Our FAQ section is designed to address the most common inquiries about our elder care services. If you don’t find what you’re looking for, feel free to reach out to us directly – we’re always here to help.
Who is eligible to be admitted in TWC?
People above 55 years of age are eligible to avail the services provided by TWC.
What is the admission process at TWC?
After conducting a comprehensive medical assessment, the team will assist you in developing a personalized care plan and selecting a suitable room to ensure a seamless transition.
What constitutes the care team at TWC?
A multidisciplinary care team includes a Geriatrician, Physiotherapist, Dietitian, Nurses, Caretakers, and Psychologists, working together to provide comprehensive care.
Are families allowed to visit frequently?
Yes, we encourage family involvement with flexible visiting hours and event participation.
How are medical emergencies handled?
Although we are not a hospital, we provide 24/7 emergency systems, have trained staff on-site, and maintain partnerships with nearby hospitals and ambulance services to ensure prompt and efficient responses in case of emergencies.
Do you provide short-term care options?
Yes, we offer the following options:
– Respite care: Where families can avail temporary care for their elders who are unable to care for themselves, giving a break to their usual caregivers.
– Transition care: Transitioning from hospital to home involves bridging the gap between different levels of care, ensuring seamless continuity and support as patients move from intensive medical treatment to a more personalized, home-based environment.
– Rehabilitation care: Working towards restoring someone to normal life through training and physical rehabilitation after a medical or physical event involves a comprehensive approach that focuses on rebuilding strength, mobility, and independence, enabling the individual to regain functionality and confidence in their daily activities.
Are meals customizable?
Dietitians create personalized meal plans based on individual health needs, preferences, and dietary restrictions.
What kind of activities do residents engage in?
At TWC, residents engage in a variety of activities designed to promote mental, physical, and social well-being. Cognitive stimulation is encouraged through memory games, puzzles, and trivia challenges, while creative outlets like finger painting, clay modeling, and mandala painting nurture the mind and body. Social connections are fostered through karaoke, tambola, bingo, and movie nights, creating a lively and inclusive atmosphere. Wellness is prioritized with yoga, meditation, group reading sessions, and health awareness programs, complemented by individual and group physiotherapy sessions. Additionally, art therapy, hobby clubs, and cultural celebrations provide opportunities for self-expression and community bonding, ensuring a fulfilling and holistic experience for every resident.
Is there an option for independent living?
Yes, we are working on providing an inclusive senior living program offering independent accommodations with access to optional care services.
How does TWC incorporate technology into care?
TWC integrates emergency systems, remote consultations, and paperless care plans to ensure efficient, timely, and eco-friendly eldercare services.
What measures are in place to address loneliness?
TWC focuses on building a sense of belonging through community-driven programs, engaging activities, and personalized social interaction plans.
Can families engage with residents remotely?
Yes, technology enables virtual visits, health updates, and ongoing engagement through our dedicated platform.